Legal
Cookie Policy
What Are Cookies
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.
RemindPal (“we”, “us”, “our”) uses cookies and similar technologies on our website (remindpal.co.uk) and web application (remindpal-app.vercel.app) to ensure proper functionality, improve your experience, and understand how our services are used.
By continuing to use RemindPal, you consent to our use of cookies as described in this policy. You can manage your preferences at any time through your browser settings.
How We Use Cookies
We use cookies for the following purposes:
- To keep you logged in and maintain your session securely
- To remember your preferences (such as dark/light mode)
- To process payments securely through Stripe
- To understand how visitors interact with our site via Google Analytics
- To detect and prevent fraud and abuse
- To improve the performance and reliability of our service
Cookie List
Below is a detailed list of the cookies we use, organised by category.
Essential Cookies
These cookies are strictly necessary for RemindPal to function. They cannot be disabled without breaking core features such as login and security.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
sb-access-token |
Supabase | Stores your authentication session token to keep you logged in | 1 hour (refreshed automatically) |
sb-refresh-token |
Supabase | Used to refresh your session without requiring you to log in again | 60 days |
sb-auth-token |
Supabase | Manages authentication state across the application | Session |
__stripe_mid |
Stripe | Fraud prevention and security — identifies the device for payment processing | 1 year |
__stripe_sid |
Stripe | Session-level fraud detection during payment flows | 30 minutes |
Analytics Cookies
We use Google Analytics to understand how visitors use our website. This helps us improve our content and user experience. These cookies collect information anonymously.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
_ga |
Google Analytics | Distinguishes unique users by assigning a randomly generated number as a client identifier | 2 years |
_ga_* |
Google Analytics | Stores and counts page views for analytics reporting | 2 years |
_gid |
Google Analytics | Distinguishes users for analytics purposes | 24 hours |
_gat |
Google Analytics | Throttles request rate to limit data collection on high-traffic sites | 1 minute |
Google Analytics data is processed in accordance with Google’s Privacy Policy. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
Payment Cookies
When you make a payment through RemindPal, Stripe — our payment processor — may set additional cookies to prevent fraud and ensure secure transactions.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
__stripe_mid |
Stripe | Machine identifier for fraud detection across payment sessions | 1 year |
__stripe_sid |
Stripe | Session identifier used during active payment flows | 30 minutes |
m |
Stripe | Used by Stripe to distinguish between live and test transactions | 2 years |
For more information on how Stripe uses cookies, please review Stripe’s Cookie Policy.
Managing Cookies
You can control and manage cookies through your browser settings. Please note that removing or blocking essential cookies may affect the functionality of RemindPal.
Browser Settings
Most browsers allow you to view, manage, delete, and block cookies. Here are links to instructions for the most popular browsers:
Opt-Out Options
- Google Analytics: Google Analytics Opt-out Add-on
- Stripe: Review Stripe’s Cookie Policy for opt-out options
Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any significant changes by updating the “Last updated” date at the top of this page.
We encourage you to review this policy periodically to stay informed about how we use cookies.
Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
RemindPal
Email: hello@remindpal.co.uk
Website: remindpal.co.uk
We are based in the United Kingdom and this policy is governed by UK law.